Privacy Policy – Payer

This Privacy Policy ("Policy") describes how Payer Private Limited ("we," "us," or "our") collects, uses, and shares personal information when you visit our Site or Application. By using our services, you agree to the collection and use of your information as described in this Policy.

Personal information we collect

When you visit the Site or Application, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information about the individual web pages, products, or services you view, the websites or search terms that referred you to the Site, and how you interact with the Site and Application. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
  • Log Files: These track actions occurring on the Site, collecting data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site or Application, we collect certain information from you, including your name, billing address, shipping address, payment and account information (including m-faisaa, dhiraagu pay, BML MobilePay, Bank Transfers), email address, and phone number. We refer to this information as "Transaction Information."

When we refer to "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

1. How do we use your personal information?

We use the Transaction Information that we collect to fulfill orders placed through the Site or Application, process payment information, arrange shipping, provide invoices and order confirmations, and communicate with you regarding your orders. We may also use this information to screen orders for potential risk or fraud and, with your consent, to provide you with information or advertising related to our products or services based on your preferences.

We use the Device Information we collect to screen for potential risk and fraud, improve and optimize our Site (including generating analytics on customer browsing and interaction), and assess the success of our marketing and advertising campaigns.

2. Sharing your personal information

We may share your Personal Information with third parties to help us use your Personal Information as described above. Additionally, we use Google Analytics and Amplitude to understand how our customers use the Site and Application. You can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy, and more about how Amplitude uses your Personal Information here: https://amplitude.com/privacy.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or lawful request, or to protect our rights.

3. Data retention

When you place an order through the Site or Application, we will retain your Transaction Information for our records unless you request its deletion.

4. Minors

The Site and Application is not intended for individuals under the age of 16.

5. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We recommend reviewing this Policy periodically for any updates.

6. Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] or by mail using the details provided below:

Payer Private Limited
401A Infinity Space
Onu Gas Magu
Hulhumalé 10614, Maldives
Email: [email protected]

Last updated on 21 May 2023